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Update
Oct 28, 2017 12:54:36 GMT -5
Post by ahinton on Oct 28, 2017 12:54:36 GMT -5
Hasn't it gone QUIET around here of late?!
One wonders why...
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Update
Oct 30, 2017 22:45:51 GMT -5
Post by Uncle Henry on Oct 30, 2017 22:45:51 GMT -5
I've given up on ISP 1 ("Telstra") and have been attempting to connect to ISP 2, but so far they have succeeded only in disconnecting me altogether. My only way of connection is through the local library. But that has given me an idea: why not simply continue with the library? That would spare a considerable sum of "money", and the principal disadvantage is only the lack of availability in the evenings and week-ends. So when ISP 2 comes back and says "it's working now" will it be too late to say "we don't want you any more"? The library is just around the corner and has excellent computers.
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Update
Nov 2, 2017 20:23:44 GMT -5
Post by Uncle Henry on Nov 2, 2017 20:23:44 GMT -5
Well the library wheeze is not going to work, for reasons too many to state here. I have prepared dozens of post-cards, and other things . . . Perhaps we should re-enable Mr. Ashworth, to give our readers something to read.
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Update
Nov 2, 2017 22:46:27 GMT -5
Post by ahinton on Nov 2, 2017 22:46:27 GMT -5
Well the library wheeze is not going to work, for reasons too many to state here. I have prepared dozens of post-cards, and other things . . . Perhaps we should re-enable Mr. Ashworth, to give our readers something to read. That would perhaps depend upon what such "re-enabling" might entail; should it by chance include the ability to write cheques supported by sufficient funds for them to be honoured, that might indeed be a good idea, but inhabiting the land of clouds and cuckoos is, I humbly suggrest, likely to make that improbable at best. Incidentally, you may note that he appears to spend considerable amounts of time on the Serious Topics forum incessandtly talking largely to himself and that this site seems not to permit new potential members to register, for whatever reason/s or none. So, whilst it's up to you, of course, this is not a course of action that I feel inclined to recommend...
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Update
Nov 7, 2017 19:27:12 GMT -5
Post by Uncle Henry on Nov 7, 2017 19:27:12 GMT -5
Maybe I'll be back this week - windows 11 has deleted my first try.
Don't worry Mr. H. I would get him to supply an explanation and remedy to you as his first post.
Also confine him to one single thread.
Also limit him to four - or maybe six - posts daily.
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Update
Nov 8, 2017 4:52:42 GMT -5
Post by ahinton on Nov 8, 2017 4:52:42 GMT -5
Maybe I'll be back this week - windows 11 has deleted my first try.
Don't worry Mr. H. I would get him to supply an explanation and remedy to you as his first post.
Also confine him to one single thread.
Also limit him to four - or maybe six - posts daily.
It's all up to you entirely, of course but, in terms of the first request, do you suppose for one moment that he'd honour it? As to the number of posts that he makes or might make, you have only to glance at the Serious Topics forum (which incidentally seems not to permit new membership signups) to see how his veritable tsunami of posts has swamped it, to the evident irritation of other members.
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Update
Nov 13, 2017 23:33:07 GMT -5
Post by Uncle Henry on Nov 13, 2017 23:33:07 GMT -5
Background: Until about four years ago I had an ADSL connection with Internode. Then there was a problem with the undersea cable, and many users, including me, were obliged to switch to Telstra. I had no further problems with either of them until June of this year. Slow but reliable. The printed accounts were delivered to my home every month by the postman on his motor-cycle, and I took them to the Post Office and paid them with money before the stipulated date. Never any hitches. Clockwork, what.
Then in June of this year the "NBN" arrived. At a stroke, everything was about ten times faster than before. This little paradise lasted about four months, until September when I was beginning to wonder why I was no longer receiving accounts.
1) The Missing Bills: The first account that came was dated 11th September. I received it on 14th September. It was for the sum of $202.19, which looked about right (although I had not received any previous accounts), so I paid it at the Post Office on Friday 15th September. The bill - the first I had ever received for the NBN - was printed in orange and marked "Suspension Notice - Pay Now to Stay Connected".
Later that Friday I received two telephone calls: the first was a computerized voice that asked for me by name - I listened for a while and then hung up. Next was a man with a foreign accent. I explained that I had not received any normal accounts, and I asked him to send me copies of all accounts beginning from June. I have asked for these accounts again and again, about six times in all, but they have not arrived.
2) A Three-week Move Later in September I moved to a new abode. To arrange the transfer of the Internet service I was obliged to discuss the matter with a lady from the Philippines. She took about forty-five minutes to book a time for a worker to come and inspect my premises for "suitability". I had to wait three weeks, until well into October (the 12th), for that man to come. He was booked for the afternoon but actually came in the morning; nevertheless I was here and all went well with the changeover. So at that point I was receiving the NBN in the new abode and all was well.
3) Don't dare to ask about your bill On the 16th of October the postman put in the letter box my first "normal" account. It was for the period of 2nd September to 1st October. The "total due" to be paid by 23rd October was $121.58
But there were several items on this bill which I didn't recognize:
a) national telephone - 3 calls $7.15 (when I had not lifted the telephone during that period).
b) NBN super Fast Speed Boost 2 Oct to 1 Nov: $30.00 (this was entirely new to me - I had never heard of this "speed boost"
c) pensioner discount credit $7.15 (which seems to be their way of removing the invalid sum at point a)
d) bundle speed boost offer: credit $19.355 (never having heard of this "speed boost" I have no idea of where that item with its five tenths of a cent comes from).
Well I wanted a simple explanation of all those things, so on 16th October I wrote to Telstra asking for explanations. I also applied to change over to Internode. That is my right is it not? Nothing improper there.
On 23rd October I paid Telstra $100 as a sign of good faith, and waited for their response and explanations. All that is my right.
For the record, Telstra have not yet sent me an explanation of those items on the account, nor have they yet sent me my accounts for June, July, or August, although as I say I have asked for them about six times.
4) Did Internode Ever Connect So I filled in the application for Internode on the 16th October, and at once my internet service was deleted and my telephone service was deleted; everything went dead.
My only contact with Internode (or any one else) was through an email service I happened to have; I can use this for half an hour at a time from the local library.
So I wrote to Internode (dozens of times so far) and everything is still dead from that day to this. They keep on telling me that they did connect the service, and I keep on telling them that nothing is connected; then they tell me to "call the service department" and I keep telling them that they have cut off my telephone and I can't call any one. Anyway they are finally going to send me a pre-configured modem, which might arrive next week.
5) Telstra again - more horror On Tuesday this week, not getting anywhere with Internode, I paid Telstra the $21.58 and tried them again. Another mistake. They sent a response "welcome to Telstra - we will have you connected in 24 to 48 hours". And they gave a reference number. But when nothing had happened after 48 hours I tried enquiring ("tracking" they call it) with that reference number and the response was "invalid reference number".
So it will be either Internode (if the modem that is coming works) or the local library (in half-hour segments, without too many pictures or recordings). But is not a telephone almost essential? And the library is (which my home is not) full of coughing hooligans.
. . .
Yesterday the modem arrived, but could not be delivered because I was out. So I had to go to the post office to-day to collect it. Even then the post office woman (with whom I have had problems in the past) was reluctant to give it to me because it came to my new address not to the address on my driving licence. But she relented after I recited my new address by heart and told her it was not Telstra. Then rather contrary to my expectation it worked (not at first, but it did after setting the DNS address to "automatic"). So now I at last am back to a kind of normal after a hiatus of four weeks.
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