Those that I receive - no more, no less; 24/7 telephone access to helpful staff, fully itemised monthly statements and general efficient management of a current account and Mastercard account - in other words, basic retail banking and nothing else.
As I have indicated somewhere I would never wish to connect with a bank telephonically. But I do benefit from two items which the member has not mentioned: a) a current account subject to no "fees" and b) a credit card account subject to no "annual fees."
These I obtained by way of simple insistence; bankers will always back down when pressed.
Each of those, to the extent that they continue to exist, are on the way out and increasingly hard to come by. My bank would not "back down" if asked for this. With the current account, they'd simply ask me to put enough into it so that no fees would be charged (which I could not afford to do) and likewise with the credit card I'd be advised that I should already know that if I spend more than £50K p.a. the annual card fee will be waived (and I can't afford to do that either).